Legal
Refund Policy
This Refund Policy explains how refunds are handled for Historical Collection AI Premium digital subscription services.
Last updated: June 2026
Digital Subscription Services
Historical Collection AI provides digital subscription services. Premium membership is billed at$7.99/month and unlocks advanced features described on our Pricing and Premium pages.
Free Explorer access does not require payment. Premium subscriptions are processed through approved payment providers (including Paddle, Stripe, Apple App Store, or Google Play where applicable).
Subscription Billing & Monthly Renewal
Premium subscriptions renew automatically each billing period (monthly) unless you cancel before the renewal date. You will be charged the then-current Premium price disclosed at checkout.
Billing dates and renewal amounts are shown in your account, receipt, or app store subscription settings.
Cancellation
You may cancel Premium at any time from your account settings or through the platform where you originally subscribed (web, Apple, or Google).
Cancellation stops future renewals. You will retain Premium access until the end of your current paid billing period unless otherwise required by law.
Refund Eligibility
Customers may request a refund within 14 days of purchase if they have not substantially used Premium features.
Refund requests are reviewed individually based on purchase date, usage, payment provider rules, and applicable consumer protection laws.
Subscriptions purchased through Apple App Store or Google Play may be subject to those platforms' refund policies and must often be requested directly through the respective store.
Situations Where Refunds May Not Be Available
Refunds may be denied, in whole or in part, when:
- The refund request is submitted outside the eligible window
- Premium features were substantially used during the billing period
- There is evidence of abuse, fraud, or repeated refund requests
- The purchase is non-refundable under the payment provider's terms
- Applicable law does not require a refund in the specific circumstances
Historical Collection Information Technology L.L.C reserves the right to deny refund requests that do not meet these criteria or violate our Terms of Service.
Approved Refunds
Approved refunds will be returned to the original payment method where possible. Processing times vary by payment provider and may take several business days to appear on your statement.
How to Request a Refund
For billing issues, subscription questions, or refund requests, contact:
Historical Collection Information Technology L.L.C
Email: info@historicalcollectionit.com
Please include your account email, purchase date, payment provider, and a brief description of your request so we can assist you promptly.